Press Release

GW School of Medicine and Health Sciences: Urgent Matters Names Winner of the 2018 Emergency Care Innovation of the Year Award

2 min
October 03, 2018

The winner and honorable mentions will present at the Urgent Matter Annual Meeting hosted by the American College of Emergency Physicians at the 2018 Scientific Assembly in Washington, D.C.

October 3, 2018


WASHINGTON (Oct. 3, 2018) — Urgent Matters and the Gary and Mary West Health Institute are pleased to announce the winners of the 2018 Emergency Care Innovation of the Year Award, a competition to foster innovation in emergency departments nationwide.

The Emergency Care Innovation of the Year Award provides an opportunity for multidisciplinary teams to be acknowledged for cutting-edge innovations in emergency care. The award, now in its sixth year, provides a platform for sharing effective solutions that address common issues facing the emergency care community.

Innovations, or tools, were reviewed by a committee comprised of representatives from Urgent Matters and the Urgent Matters Editorial Board. The top-rated tools were assessed based on their novelty, exportability, effectiveness, clarity, and on their ability to be used by a multi-disciplinary healthcare team.

Congratulations to Sylvan Walker, from Call9, for their innovation “The Tech-enabled Emergency & Acute Medicine at the Skilled Nursing Facility Bedside (TEAM SNF) Model of Care” being selected as the winner of the 2018 Emergency Care Innovation of the Year Award.

Designing new approaches to acute unscheduled care that avoid subjecting patients to the risks of ED visits and admissions is critical for the well-being of frail, older adults and the sustainability of our healthcare system. Call9 has created a tech-enabled, human-powered solution that delivers immediate emergency care to patients in skilled nursing facilities at the bedside, which reduces unnecessary ED visits, hospitalizations and subsequent readmissions in nearly 80 percent of patient encounters.