Equity in Telehealth: Toolkit for Telehealth Providers

< 1 min
January 30, 2024
This toolkit provides telehealth providers with tools that prioritize an equity-focused approach, recognizing the physical, cognitive, linguistic, and cultural differences among older adults.
Here are the 14 tools the toolkit outlines for providers to care for older adults using telehealth:
  1. Equitable and Accessible Care
  2. Vision Assessment
  3. Hearing Assessment
  4. Cognitive Assessment
  5. Recommendations for Communicating with Older Adults During Telehealth Encounters
  6. Communicating with People with Disabilities
  7. Engaging with Families and Caregivers
  8. National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care
  9. RESPECT Model
  10. Effective Cross-Cultural Communication Skills
  11. Developing Culturally CAPABLE Materials
  12. The Model for Improvement
  13. Sample PDSA Form
  14. Engaging a Champion
Equity in Telehealth: Toolkit for Telehealth Providers
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