Toolkit
Equity in Telehealth: Toolkit for Telehealth Providers
This toolkit provides telehealth providers with tools that prioritize an equity-focused approach, recognizing the physical, cognitive, linguistic, and cultural differences among older adults.
Here are the 14 tools the toolkit outlines for providers to care for older adults using telehealth:
- Equitable and Accessible Care
- Vision Assessment
- Hearing Assessment
- Cognitive Assessment
- Recommendations for Communicating with Older Adults During Telehealth Encounters
- Communicating with People with Disabilities
- Engaging with Families and Caregivers
- National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care
- RESPECT Model
- Effective Cross-Cultural Communication Skills
- Developing Culturally CAPABLE Materials
- The Model for Improvement
- Sample PDSA Form
- Engaging a Champion
